analytics and reporting
recorded calls can be listened to and audited to monitor quality
see where your customers are calling from, why they called, when and for how long
our astutetrackr platform does the hard work for you.
It routes, tracks and records calls, then translates the data into reports.
review your data in simple, intuitive, customisable report formats
view a summary of reports on your own dashboard
astutetrackr also offers integration from other sources – so you can review multiple findings in one place